Betonred is strictly restricted to individuals who are 18 years of age or older. We implement rigorous identity verification processes to prevent underage access to our platform. It is a violation of our terms for anyone under 18 to open an account or wager. If you share your computer or mobile device with minors, we strongly recommend utilising parental control software to restrict their access to gaming platforms.
We view online gaming as a form of entertainment, not a mechanism for financial gain or a solution to personal difficulties. We encourage all users to adopt a balanced approach to play. This means understanding the odds, treating losses as the cost of entertainment, and never wagering money that you cannot afford to lose or that is allocated for essential living expenses.
To assist you in maintaining control over your gaming activities, Betonred provides several proactive account management features.
You can establish limits on the amount of money you can deposit into your account or the amount you can lose over a specific timeframe (daily, weekly, or monthly). Once these limits are reached, the platform will restrict further transactions until the designated period resets.
To help manage the time spent on the platform, you can set session limits. You will receive notifications when your specified time has elapsed, helping you maintain awareness of your gameplay duration.
If you feel the need to take a brief break from gaming, you can activate a time-out feature. This will temporarily suspend your access to the platform for a short, predetermined period (typically ranging from 24 hours to 6 weeks).
For those who require a more substantial break, we offer a formal self-exclusion program. By entering into self-exclusion, your account will be locked for a longer period (such as six months or more), and you will be prevented from accessing our services. During this time, we will also remove you from our marketing communication lists.
If you decide that you no longer wish to use our platform, you retain the right to close your account permanently at any time by contacting our support team.
It is important to continuously evaluate your gaming habits. Warning signs that gaming may be becoming problematic include chasing losses, borrowing money to fund accounts, neglecting personal or professional responsibilities, or feeling distressed when unable to play. If you recognise any of these behaviours, we strongly urge you to utilise our management tools or seek external assistance.
If you feel that your gaming activity is negatively impacting your life, you are not alone. We strongly encourage reaching out to independent, professional support organisations that specialise in gambling addiction and recovery. Numerous free and confidential services operate internationally and locally to provide guidance, counselling, and practical advice.
Our customer service personnel receive training to identify potentially problematic behaviour and are equipped to provide users with information regarding safer gambling tools. While we strive to maintain a safe environment, the primary responsibility for account management rests with the individual user.
We continuously review our safer play initiatives. Any enhancements or modifications to our available tools or this policy will be documented on this page to ensure you always have access to the latest guidance.